


When running the server on NVIDIA SHIELD, the log files are located on the internal storage. Note: Server versions prior to 0.9.16.0 will have logs located at ~/Library/Logs/ instead. Using the Finder’s Go menu, select Go To Folder… then enter the following in the dialog box that pops up: ~/Library/Logs/Plex Media Server/ %LOCALAPPDATA%\Plex Media Server\Logs macOS On Windows, the log files are located inside of the user directory. The following are where the log files may be found for each operating system. While similar log files are available for all of the platforms, the log files will not always be found in the same locations on every platform. Related Page: Troubleshooting Manually Finding Log Files If you need to examine or share those third-party logs, you will need to access them manually under the /PMS Plugin Logs subfolder of the location outlined below. Note: Logs for third-party channels/plugins will not be included in the zip file. You can now share the zip file to help investigate an issue you’re experiencing (for instance, by attaching the zip file to a forum post you make about the issue). Go to Settings > Manage > Troubleshooting in Plex Web App.Related Page: Reporting issues with Plex Media Server Easily Gather Logsīeginning with Plex Media Server version 1.1.0 and newer, it is simple to quickly gather your server logs. The location of those logs varies from platform to platform. Plex Media Server has many different types of logs, each serving a specific purpose. It’s important that you provide log files when asking for help. Log files are an important tool that can be used to help investigate problems you may be having.
